Privacy Policy

The terms "We" / "Us" / "Our"/”Company” individually and collectively refer to Avyan Techserve Private Limited (Snackit ) and the terms "You" /"Your" / "Yourself" refer to the users. This Privacy Policy is an electronic record in the form of an electronic contract formed under the information Technology Act, 2000 and the rules made thereunder and the amended provisions pertaining to electronic documents / records in various statutes as amended by the information Technology Act, 2000. This Privacy Policy does not require any physical, electronic or digital signature. This Privacy Policy is a legally binding document between you and Avyan Techserve Private Limited (Snackit ) (both terms defined below). The terms of this Privacy Policy will be effective upon your acceptance of the same (directly or indirectly in electronic form, by clicking on the I accept tab or by use of the website/ Our mobile applications for Android and iOS or by other means) and will govern the relationship between you and Avyan Techserve Private Limited (Snackit ) for your use of the website “Website” (defined below) and Our mobile applications for Android and iOS. This document is published and shall be construed in accordance with the provisions of the Information Technology (reasonable security practices and procedures and sensitive personal data of information) rules, 2011 under Information Technology Act, 2000; that require publishing of the Privacy Policy for collection, use, storage and transfer of sensitive personal data or information. Please read this Privacy Policy carefully by using the Website and Our mobile applications for Android and iOS, you indicate that you understand, agree and consent to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use this Website or Our mobile applications for Android and iOS. By providing us your Information or by making use of the facilities provided by the Website or Our mobile applications for Android and iOS, You hereby consent to the collection, storage, processing and transfer of any or all of Your Personal Information and Non-Personal Information by us as specified under this Privacy Policy. You further agree that such collection, use, storage and transfer of Your Information shall not cause any loss or wrongful gain to you or any other person.

APPLICABILITY OF THIS PRIVACY POLICY

This Privacy Policy applies to information that we collect about you when you use: • Our websites; • Our mobile applications for Android and iOS;

USER INFORMATION

To avail certain services on our Websites or our mobile applications for Android and iOS , users are required to provide certain information for the registration process namely: - a) your name, b) email address,c)Phone Number d) sex, e) age, We use the information that you provide for purposes such as giving you our Services, responding to your requests/complaints, to convey across any promotional offers (such as reward points) from us. You may also provide us with information when you respond to surveys, communicate with our customer support about a support question, post a question about any dispute, or sign up for a newsletter. When you communicate with us via form, email, phone, we store a copy of our communications (including any call recordings as permitted by applicable law). By providing us with this information, you expressly consent to our use of your personal data in accordance with this Privacy Policy. The Information as supplied by the users enables us to improve our sites and provide you the most user-friendly experience. All required information is service dependent and we may use the above said user information to, maintain, protect, and improve its services (including advertising services) and for developing new services.Such information will not be considered as sensitive if it is freely available and accessible in the public domain or is furnished under the Right to Information Act, 2005 or any other law for the time being in force.

COOKIES

To improve the responsiveness of the sites for our users, we may use "cookies", or similar electronic tools to collect information to assign each visitor a unique, random number as a User Identification (User ID) to understand the user's individual interests using the Identified Computer. Unless you voluntarily identify yourself (through registration, for example), we will have no way of knowing who you are, even if we assign a cookie to your computer. The only personal information a cookie can contain is information you supply (an example of this is when you ask for our Personalised Horoscope). A cookie cannot read data off your hard drive. Our advertisers may also assign their own cookies to your browser (if you click on their ads), a process that we do not control. Our web servers automatically collect limited information about your computer's connection to the Internet, including your IP address, when you visit our site. (Your IP address is a number that lets computers attached to the Internet know where to send you data -- such as the web pages you view.) Your IP address does not identify you personally. We use this information to deliver our web pages to you upon request, to tailor our site to the interests of our users, to measure traffic within our site and let advertisers know the geographic locations from where our visitors come.

INFORMATION WE COLLECT AUTOMATICALLY:

We receive and store certain types of information whenever you are logging in our Application or are looking for any of the Services. For example, like many mobile Applications, we use location to provide you with location-based services, but this is only done with your permission. We collect information about your location and your mobile device including a unique identifier for your device other technical information about user means of connection to our Application. Also we collect technical information about the hardware of your mobile device such versions of phone model and other similar information if any for making you avail out Services, We also use information about whether you have clicked on any links in any e-mails sent from us and whether you have chosen to opt-out of certain services or information sharing and other metadata concerning with your usage of our services.
Each user needs to login prior to accessing the inventory or any other information of the machine as the inventory works on real time basis and inventory is different basis every machine/QR and once a user is provided access’s to inventory the machine is blocked for certain time period for the user usage hence without login the user will not be able to access the correct information of the machine.

USE THE INFORMATION:

We use the information we collect from and about you for a variety of purposes, including to: • Process and respond to your queries • Understand our users (what they do on our Services, what features they like, how they use them, etc.), improve the content and features of our Services (such as by personalizing content to your interests), process and complete your transactions, and make special offers. • Administer our Services and diagnose technical problems. • Send you communications that you have requested or that may be of interest to you by way of emails, notifications or telephone calls, or any other mode of communication. • Enable us to show you ads that are relevant to you. • Generate and review reports and data about, and to conduct research on, our user base and Service usage patterns. • Administer contests and sweepstakes. • Provide you with customer support. • Provide you with policies about your account. • Carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection. • Notify you about changes to our Services. • Allow you to participate in interactive features offered through our Services. • In any other way we may describe when you provide the information. • For any other purpose with your consent.

SECURITY: HOW WE PROTECT YOUR INFORMATION:

We have implemented appropriate physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access to your information and to maintain data security. These safeguards take into account the sensitivity of the information that we collect, process and store and the current state of technology. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. The third party service providers with respect to payment gateway and payment processing are all validated as compliant with the payment card industry standard (generally referred to as PCI compliant service providers). We assume no liability or responsibility for disclosure of your information due to errors in transmission, unauthorized third-party access, or other causes beyond our control. You play an important role in keeping your personal information secure. You should not share your user name, or other security information for your Avyan Techserve Private Limited (Snackit ) account with anyone.

LINKS TO THE OTHER SITES

Our policy discloses the privacy practices for our own web site only. Our site provides links to other websites and mobile applications for Android and iOS also that are beyond our control. We shall in no way be responsible in way for your use of such sites.

INFORMATION SHARING

We share the sensitive personal information to any third party without obtaining the prior consent of the user in the following limited circumstances: (a) When it is requested or required by law or by any court or governmental agency or authority to disclose, for the purpose of verification of identity, or for the prevention, detection, investigation including cyber incidents, or for prosecution and punishment of offences. These disclosures are made in good faith and belief that such disclosure is reasonably necessary for enforcing these Terms; for complying with the applicable laws and regulations. (b) We propose to share such information within its group companies and officers and employees of such group companies for the purpose of processing personal information on its behalf. We also ensure that these recipients of such information agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.

PERMISSIBLE AGE

The Services are not intended for users under the age of 18, unless permitted under applicable local laws (Permissible Age). We do not knowingly collect any personal information from users or market to or solicit information from anyone under the Permissible Age. If we become aware that a person submitting personal information is under the Permissible Age, we will delete the account and any related information as soon as possible. If you believe we might have any information from or about a user under the Permissible Age, please contact us at Support@snackit.in

DATA RETENTION AND ACCOUNT TERMINATION

You can close your account by writing to us at Support@snackit.in We will remove your public posts from view and/or dissociate them from your account profile, but we may retain information about you for the purposes authorized under this Privacy Policy unless prohibited by law. Thereafter, we will either delete your personal information or de-identify it so that it is anonymous and not attributed to your identity. For example, we may retain information to prevent, investigate, or identify possible wrongdoing in connection with the Service or to comply with legal obligations.

YOUR INFORMATION YOUR CHOICE

• Limit Access to Information on Your Mobile Device: Your mobile device operating system should provide you with the ability to discontinue our ability to collect stored information or location information via our Application. If you do so, you may not be able to use certain features. • Opt-Out of Marketing Communications: You may opt out of receiving promotional communications from us. Just follow the instructions in those communications or let us know. If you opt out of promotional communications, we may still send you other communications, like those about your account and legal notices. • Delete Your Account: While we’d be very sad to see you go, if you no longer want to use our Services you can ask us to delete your account, and in case you instruct us to delete your account we shall retain your personal and non-personal information after closing your account, when that information is reasonably needed to comply with legal obligations such as law enforcement requests, or reasonably needed for our legitimate business interests.

GRIEVANCE REDRESSAL

Redressal Mechanism: Any complaints, abuse or concerns with regards to content and or comment or breach of these terms shall be immediately informed to the designated Grievance Officer as mentioned below via in writing or through email signed with the electronic signature to Ashish Nimodia, Director,Avyan Techserve Private Limited (Snackit ) at ashish@snackit.in